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Got Questions? We’re Here to Help!

Before reaching out, remember: 85% of our customers find the answers they need in our FAQ section. Your question might already be covered there.

If you still have any questions or concerns, feel free to use the form on this page or send us an email. We guarantee a response within 1 business day. Your satisfaction is our top priority at DreamPillow®.

FAQ

Questions & Answers

Enjoy fast and reliable delivery from our warehouse in Gothenburg, Sweden.

  • Processing Time: Orders placed before 14:00 on business days are shipped the same day.
  • Delivery Time: 1-3 business days for all of Europe.
  • Free Shipping: On all orders over €100.
  • Tracking: You will receive a tracking number once your order has been shipped for easy monitoring.

The real innovation of DreamPillow® lies in its unique features.

While there are memory foam pillows on the market, none offer the same 100% customizability as DreamPillow®.

This blend of memory foam, along with the ability to adjust the pillow’s height and firmness to your exact preferences, sets DreamPillow® apart from anything else on the market.

DreamPillow® is delivered to your door, fully packed with our premium memory foam.

The beauty of this design lies in its simplicity: if you find the pillow too high or firm, just unzip it and remove some of the foam until it feels just right for you.

This gives you complete control over the pillow’s height and firmness, ensuring it perfectly suits your personal preferences and sleeping style.

Pillowcase:

  • Washing: Machine wash in cold water on a gentle cycle. Avoid fabric softener and bleach.
  • Drying: Tumble dry on a gentle cycle. Ensure the pillowcase is completely dry before use.


Inner Pillow:

  • Washing: Secure the zipper with a safety pin to prevent it from opening or spilling the filling. Machine wash in cold water on a gentle cycle. Avoid fabric softener and bleach.
  • Drying: Dry one pillow at a time on a gentle cycle. Ensure the pillow is completely dry before use, as this may take several rounds depending on your washer and dryer. Check inside the pillow to confirm it is fully dry.

Yes, absolutely. One of the main causes of neck and back pain during the night is the activation of trigger points due to improper support.

DreamPillow® addresses these common pain points by providing optimal support for your head and neck. Its adjustable design allows you to find the perfect height and firmness, while the memory foam cradles your head, offering the ideal balance between softness and support.

This combination helps reduce stress on trigger points, leading to a more restful sleep. Many of our customers have reported significant relief from their regular tension and pain after switching to DreamPillow®.

We are confident in the quality and comfort of DreamPillow®, but we understand that everyone has their own unique preferences.

That’s why we offer a 30-day satisfaction guarantee. Use the pillow as much as you like, and if it doesn’t meet your expectations, you can return it within 30 days for a full refund.

We process refunds within 2 business days of receiving the return.

And don’t worry about waste—pillows returned in good condition are donated to local charities, ensuring they find a new home.

Contact us here

Email:

Kontakt@dreampillow.se